Billing Terms and Conditions

At Nuvastyle, we strive to provide a secure and transparent billing process for all our customers. Please read our billing policy below for information on payments, charges, and related procedures.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay

Payment Security

We use SSL (Secure Socket Layer) encryption to protect your payment information and ensure a safe checkout process. All transactions are processed securely, and your payment details are never stored on our servers.

Billing Process

  • Order Confirmation: Once your order is placed, you will receive an email confirmation detailing the items purchased and the total amount charged.
  • Payment Authorization: At the time of purchase, your card or payment method will be authorized, but not charged. The payment will be processed and charged once your order is confirmed and ready for shipment.
  • Multiple Charges: In some cases, your financial institution may place multiple authorizations or holds on your account. These are temporary and will be removed once the payment is processed.

Currency

All transactions are processed in Canadian Dollars (CAD). If you are using a non-Canadian bank, currency conversion fees may apply. Please check with your financial institution for details.

Billing Errors

If you believe there is an error on your billing statement or you have been charged incorrectly, please contact us immediately at support@nuvastyle.com. We will investigate and resolve any issues as quickly as possible.

Failed Transactions

If your payment is declined, please ensure that:

  • Your card details are entered correctly.
  • Your card is not expired.
  • You have sufficient funds in your account. If the issue persists, please contact your bank or payment provider for further assistance.

Changes to Orders

  • Order Modifications: Once an order is placed, we cannot make changes to the billing information. If you need to make changes to the items in your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed.

Taxes and Duties

  • All applicable taxes are calculated based on your shipping address and will be displayed at checkout. Currently, we do not charge any duties for shipments within Canada.

For any billing-related inquiries or issues, please reach out to us at support@nuvastyle.com.