Shipping & Delivery

At Nuvastyle, we are committed to providing a seamless shopping experience for our Canadian customers, which is why we offer free shipping on all orders, no matter the size or value.

Order Processing

• Processing Time: Orders are processed within 1-2 business days. Please note that this excludes weekends and public holidays. During peak shopping seasons, processing times may be slightly longer, but we strive to get your order out as quickly as possible.

Shipping Times

• Delivery Time: Once your order is processed and shipped, it will typically be delivered within 3-5 business days. Delivery times can vary depending on your location within Canada, weather conditions, and other unforeseen circumstances.

Tracking Your Order

• After your order is dispatched, you will receive a shipping confirmation email that includes a tracking number. This number can be used to track your order on the carrier's website, allowing you to stay updated on the delivery progress from the moment it leaves our warehouse until it arrives at your door.

Shipping Costs

• Free Shipping: We offer complimentary standard shipping on all orders across Canada. There are no hidden fees or minimum purchase requirements—every order ships for free.

Delivery Locations

• Shipping Area: We currently ship only within Canada. Unfortunately, we do not offer international shipping at this time, but we are exploring options to expand our delivery areas in the future.

Delivery Issues

• If you experience any issues with your delivery, such as a delay or a lost package, please contact our customer service team at support@nuvastyle.com as soon as possible. We will work with the carrier to resolve the issue and ensure your satisfaction.

Additional Information

• P.O. Boxes: We can ship to P.O. Boxes within Canada, but delivery may take slightly longer than to a physical address.
• Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request if your order has not yet been shipped.

How to Reach Us

• Email: support@nuvastyle.com
• Phone: +1 (431) 815-5672
• Address: 2603 Main Street, Vancouver, BC V5T 1Z4, Canada

Business Hours:
Monday to Friday: 9 AM - 5 PM (Canada Time Zone)

We take pride in our fast and reliable shipping process and are here to assist you with any questions or concerns. Please don’t hesitate to reach out to us at support@nuvastyle.com if you need any further assistance.